Archive for May, 2013

How important is customer service to you?

May 28th, 2013

The customer is boss. Without them we don’t work. As a contractor, customer service is the most important thing we do. It is one of the biggest ways we differentiate ourselves from our competitors. It is directly related to our … Continue reading

Ice guard in the attic?

May 6th, 2013

We recently got a call from someone with roof problems.  They had their house re-roofed by one of our competitors four years ago. Ever since then they had been noticing a couple of serious leaks. One of the leaks was … Continue reading